Customer care

Help Centre

Delivery & Shipping

We dispatch orders within 2–4 working days. Complimentary express shipping on orders above ₹4,999. Standard delivery timelines are estimates and may vary by location.

Returns & Exchanges

Unworn items with original tags may be returned or exchanged within 15 days of delivery. Return shipping methods vary by location. This is a demonstration store — no returns are actually processed.

Size Guide

Baby (0–2 years)

  • 0–3M, 3–6M, 6–12M, 12–18M, 18–24M

Kids (3–8 years)

  • 3–4Y, 5–6Y, 7–8Y

Boys & Girls (9–17 years)

  • 8–9Y, 10–11Y, 12–13Y, 14–15Y, XS, S

Adults & Seniors

  • Young Men: S, M, L, XL · Young Women: XS, S, M, L
  • Men/Senior Men: S, M, L, XL, XXL
  • Women/Senior Women: XS, S, M, L, XL

For the best fit, compare measurements against the garment description. Sizes may vary slightly by style.

Garment Care

  • Babywear: Mild detergent, gentle cycle or hand wash. Avoid fabric softeners.
  • Knitwear: Wash inside out in cold water, dry flat.
  • Wool & outerwear: Professional dry clean recommended where stated.
  • Denim: Wash sparingly in cold water, line dry.

FAQs

Is AURELLE a real store?

No. AURELLE is a demonstration e-commerce website built for design and testing.

Can I place a real order?

No. Checkout is for demonstration only — no payments, accounts or fulfilment occur.

Do you store personal data?

Local-only demo: cart, wishlist and recently viewed use your browser’s localStorage. Forms show confirmation only and do not submit data.

What currency are prices in?

All prices are shown in Indian Rupees (₹).

Account

Customer accounts are not enabled in this demonstration. All actions work without signing in.

Privacy & Data

This demo does not collect, transmit or store personal data on a server. Preference data (cart/wishlist/recent) remains on your device. No analytics are integrated.

Terms of Use

This site is provided for educational and demonstration purposes only. Content, prices and availability are illustrative. No warranties are implied.

Demo Information

Honest by design: This is a demonstration website. No real orders, payments, phone numbers, emails or accounts are created. Images are courtesy of Pexels (stock photography). We cannot visually verify photographs — they are representative style references only.

INR prices shown throughout. Newsletter, contact and checkout forms display honest demo confirmations and do not submit any information.